ABOUT US
Helping parents communicate
There are situations in which direct communication between parents is not possible or beneficial.
This may be due to legal constraints or simply parents finding it easier to communicate through a third party.
This service offers a way for parents to communicate in a safe and effective way. Whether to request a change in a custody arrangement, discuss things needed for Monday at school or sharing photos of your children on their days out.
Other coparenting apps use AI to adjust messages, however, this service offers communication through a third party, which allows for communication when legal barriers (such as non-molestation or restraining orders) prevent direct communication.
Subscriptions
Our subscription price is set at £4.99 per month.
Only one party needs to pay the subscription and this allows for 2 email addresses per account.
Contact our subscriptions department to discuss adding further emails. These will come with an extra cost.
There is a fair usage policy to limit overloading the system. This is generous and you will be warned when you get close to exceeding this limit.
We give no preferences to the subscription payer. Both parties will be treated equally.
If you can't afford a subscription
We don't want the subscription cost to be a barrier to the service, so please contact us if you cannot afford this cost and if you meet the criteria, you may be able to access the service for free for a period of time
Rules of Communication
We are real people - There are no bots here.
We will not tolerate abuse or threats to our staff.
We will not pass on messages that could be inflammatory or threatening.
If you send a message that we cannot forward to your coparent due to it breaking the rules, we will email you to inform you of this and give suggestions for a rewrite to help you communicate in a healthier way.
If you have particular trigger words that you wish to not be included in the communications you receive. Please inform us.
Any threats of harm or violence to yourself or others will be reported to the police.
ALREADY A MEMBER?
How to send a message
Send an email to this address.
In the subject line, after membership number, add your unique membership number - That helps us to link to the contact you wish your message to go to.
Make sure you have read the Rules of Communication.
We are not a 24 hour service and in any emergency situation please make contact via the emergency services.
We aim to send each received email to the third party within 24 hours.